Good Communication Good Communication SkillsOutbound CallingMotivating SkillPhone BankingDomestic BPOVoice ProcessMarketing Communication
We are seeking a dedicated Telecaller to join our team in Sector 16. This is a full-time position suitable for candidates with little to no experience. The primary responsibility of a Telecaller is to communicate with potential customers and support the sales process through effective verbal communication.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to present our products or services and gather their interest.- **Record Customer Information:** Maintain accurate records of customer interactions and update details into our database for future reference.- **Follow-Up Calls:** Conduct follow-up calls to engage customers who have shown interest or require additional information.- **Answer Queries:** Address customer questions and concerns promptly to enhance their experience and satisfaction.- **Achieve Targets:** Work towards meeting daily or weekly sales targets set by the management for higher performance.**Required Skills and Expectations:**Candidates must have completed their 12th grade. We expect strong communication skills in English and preferably in Hindi, which enables effective interaction with customers. A pleasant personality and the ability to handle rejection gracefully are essential. Basic computer skills are required to manage records and data entry. Candidates should display a positive attitude, be motivated, and demonstrate a willingness to learn and improve. Being punctual and maintaining professionalism in all communications is crucial for success in this role.