The Basics Digital Solutions Pvt Ltd

Sudama Nagar, Indore

Job Summary:We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and live chat.Respond to inquiries regarding products, services, and account issues promptly and professionally.Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.Maintain a thorough understanding of our products and services to provide accurate information.Follow up with customers to ensure their concerns are fully addressed.Collaborate with team members and other departments to improve processes and enhance customer experience.Requirements: 1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. Proven experience as a sales executive or relevant role.

1. Develop and maintain strategic long term trusting relationships with high volume customers to accomplish organic growth.2. Communicate company products and services via Calling and E-mail and also build relationships in order to uncover prospect needs.3. Document and update CRM with daily activities as required.4. Achieve weekly and monthly goals.5. Be a self starter and pro-active; identify and act on opportunities for improvement.6. Ensure reporting and communications is frequent and bi-directional.7. Remain knowledgeable about all organizations products and services to facilitate sales efforts.8. Completing input numbers on a daily basis and taking up revenue responsibility.9. To research and analyze the customers requirements and present best solutions.10. Keep abreast with Extra marks latest offerings and best practices.11. Research key customer wants and needs.Requirements:1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. proven experience as a sales executive or relevant role.

Looking for Executive for Back Office Work, Filing, Documentation

Hiring for 1 Office Boy Job in Sudama Nagar, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Housekeeping, Office Peon etc.

Identify and analyze user requirementsPrioritize, assign and execute tasks throughout the software development life cycleDevelop Java EE applicationsWrite well-designed, efficient codeReview, test and debug team members codeDesign database architectureSchedule product releases with internal teamsDocument development phasesEnsure our applications are secure and up-to-date

1.Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site2.Regularly produce various content types, including email, social media posts, blogs and white papers3.Actively manage and promote our blog, and pitch articles to relevant third-party platforms4.Edit content produced by other members of the team5.Analyze content marketing metrics and makes changes as needed6.Collaborate with other departments to create innovative content ideas

Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the databaseTake and process orders in an accurate manner.Handle grievances to preserve the companys reputation.Keep records of calls and sales and note useful information.

candidate must have good communication skills and must have sales and business development experience

Roles & Responsibility:1.Contact potential or existing customers to inform them about a product or service .2.Answer questions about products or the company.3.Ask questions to understand customer requirements and close sales.4.Direct prospects to the field sales team when needed.5.Enter and update customer information in the database.6.Take and process orders in an accurate manner.7.Handle grievances to preserve the companys reputation.8.Keep records of calls and sales and note useful information.

Roles and responsibilities:1.Contribute to all stages of the software development life cycle.2.Design, implement and maintain Java-based applications that can be high-volume and low-latency.3.Analyze user requirements to define business objectives.4.Envisioning system features and functionality.5.Define application objectives and functionality.6.Ensure application designs conform with business goals.7.Develop and test software.8.Write well designed, testable code.9.Conducting software analysis, programming, testing, and debugging.10.Manage Java and Java EE application development.11.Transforming requirements into stipulations.

Looking for Executive for Back Office Work, Filing, Documentation

Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their managers attention.managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.Receiving Reports from the employees of their work.