Techclinic Connect Pvt Ltd

Turbhe, Navi Mumbai

Position: Pre Sales Executive : Lead Engagement:Proactively connect with leads and potential customers via calls, emails, and other communication channels.Understand customer requirements, concerns, and expectations to identify potential clinic visitsRelationship Building:Establish and nurture strong relationships with customers to build trust and loyalty.Provide exceptional customer service by addressing inquiries promptly and professionally.Customer Queries:Address and resolve customer concerns, offering appropriate solutions or escalating issues when necessary.Maintain up-to-date knowledge of our offerings to provide accurate information.Target Achievement:Strategize and execute plans to meet daily and monthly targets for converting leads into clinic visits.Monitor and optimize conversion rates to maximize outcomes.Reporting and Analytics:Maintain daily records of customer interactions, feedback, and outcomes.Prepare and submit detailed reports on engagement activities and target achievements to the management.Conduct Targeted Clinic Visits:Schedule and carry out on-site clinic visits for potential customers to enhance their understanding of our offerings.