Tatwa Tec Ltd ( BPO)

Mumbai, Maharashtra

We are looking for a motivated BPO Telecaller to join our team in Ghansoli. This role is perfect for someone who is looking to start their career in the business process outsourcing industry. The ideal candidate should be enthusiastic, eager to learn, and ready to contribute to our team's success.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential customers to provide information about our products and services. This helps in generating leads and creating interest among prospects.- **Handle Customer Queries:** Respond to questions and concerns from customers in a professional manner. Clear communication is essential to ensure customer satisfaction.- **Maintain Call Records:** Accurately document all conversations and outcomes in the system. This ensures that all customer interactions are tracked for future reference.- **Follow Up on Leads:** Regularly contact potential customers who have shown interest previously. Consistent follow-up can increase the chances of converting leads into sales.- **Achieve Targets:** Work towards individual and team call and sales targets. Achieving these goals helps in measuring performance and contributing to the overall success of the company.**Required Skills and Expectations:**Candidates should have good communication skills, both in English and local languages. A friendly and persuasive personality is essential for engaging with customers. Basic computer skills are expected for documenting calls and managing data. Being punctual and having a positive attitude toward work will contribute significantly to individual and team success. No prior experience is necessary, making this an excellent opportunity for freshers looking to start in the BPO sector.