Systrix Infotech Ptv.Ltd

New Town, Kolkata

Answers incoming customer calls and out going callsResponsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerUpdate customer information in the customer service database during and after each callWork with the management team to stay updated on product knowledge and be informed of any changes in company policiesImpact the companys bottom line by problem solving and turning frustrated clients into repeat customersVERY GOOD COMMUNICATION must know English.Night Shift