Swastik Consultancy

Ambawadi, Ahmedabad

We are seeking a skilled Telecaller to join our team in Ahmedabad. This role requires a proactive individual who can effectively communicate with clients and contribute to our sales efforts. The position is full-time and requires working from the office.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and existing clients to promote our products/services, ensuring clear communication of key features and benefits.- **Manage Inbound Calls:** Answer incoming calls from clients, address their queries, and provide information about our offerings to enhance customer satisfaction.- **Maintain Records:** Update and maintain call logs and customer information in the database, ensuring accurate tracking of communication and follow-up actions.- **Follow Up:** Conduct timely follow-up calls to nurture leads and ensure that no opportunities are missed, maintaining strong relationships with prospects.- **Achieve Targets:** Work towards achieving individual and team sales targets, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Candidates should have at least 1-3 years of experience in telecalling or a related field, demonstrating ability and expertise.- Strong verbal communication skills are essential, along with a friendly and persuasive tone to engage customers effectively.- Should possess basic computer skills to manage databases and use communication tools efficiently.- The ideal candidate must be a high school graduate, preferably female, with a confident personality and a positive attitude towards learning and development.- Ability to work in a team environment, adapt to changing situations, and stay organized amidst various tasks is crucial for success in this role.