SVTBS-ITS

Race Course Circle, Vadodara

ResponsibilitiesSetting sales targets for the organization.Assigning tasks to the Telemarketers to achieve sales objectives.Communicating with the customers via cold calling and email marketing.Explaining the products and services to the customers.Writing scripts with all information required to understand the products.Resolving customer complaints and doubts.Attending meetings with the sales team.Following up with the customers.Answering prospective customers calls as and when required.Solving all the technical problems efficiently.Preparing the sales reports for future reference.Create a customer database with all the required information.RequirementsBachelors degree in any specialization or high school diploma.Working experience as a Telemarketing Executive or a similar position in the Sales department.Proven record of successful completion of sales quota.Strong knowledge and understanding of Customer Relationship Management.Excellent verbal and written communication skills.Proficient in Microsoft Office Tools.Understanding of sales and marketing principles.Excellent stress handling skills.Ability to motivate team members.Excellent convincing and negotiation skills.Ability to work on weekends and holidays as well.Excellent knowledge of consumers rights and responsibilities.Outstanding leadership skills.Ability to handle customers complaints in a professional manner.Calm and patient individual.Ability to maintain a positive work environment.