Sundaram Finance

Chennai, Tamil Nadu

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Role and Description To meet all allocated customers in person.To increase the sales in the branch.To handle service issue post sales.To be aware of finance products and its penetration in his business.Obtaining the necessary documents from customers along with the payment.Processing the applications for approval.Responding to customer queries and grievances and providing timely information and redressal.Ensuring committed numbers are achieved.Exploring favorable cross selling opportunities with the customers.CMS updation.