Sun Teknovation Pvt. Ltd

Gandhinagar, Gujarat

Cold call people using a given phone directory to arrange meetings with customer. Answer incoming calls from prospective customersCoordinate sales team by managing schedules, filing important documents and communicating relevant information. Follow up with sales team for timely submission of Reports. Handle the processing of all orders with accuracy and timelinessInform clients of unforeseen delays or problemsSend E-mail to clients on behalf of Sales Team.Use scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customers personal information accurately in a computer systemDeal with complaints or doubts to safeguard the companys reputationKeep records of calls and sales and record useful information

Basic troubleshooting, installation, maintenance and repair on designated equipment.Completing Preventative Maintenance and field modifications.Ordering and managing repair parts cycle times.Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.Maintaining daily communications with customers to ensure resolution and proper follow-up.Maintaining tools and test equipment and ensuring they are properly calibrated.Experience troubleshooting and responding to customer concerns.Proven record of being reliable and accountable for all aspects of their jobExcellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.Ability to work in a fast-paced, self-directed, entrepreneurial environment.Resourceful, with the ability to work independently.Strong time management skills.Ability to adapt to changing circumstances.Decision-making, problem resolution and creative thinking skillsAttention to detail.Ability to multi-task activities with shifting priorities.Able to work productively in a pressurized environment.Ethical and trustworthy.