Suma Infotech Pvt Ltd

Noida, Uttar Pradesh

Job Title/Designation:Customer Support ExecutiveJob Description:Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company.Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive will suggest ways in which clients' feedback can be utilized to improve our services.Looking for candidates with good communication skills..1. Only experience candidates can apply.2. Location - Noida.3. Immediate Joining.4. Flexible to work in night shifts.5. No sales target.6. Good Communication skills.Responsibilities:Answer questions about products of the company.Ask questions to understand customer requirements and close sales.Enter and update customer information in the database/Excel.Take and process orders in an accurate manner.Handle grievances to preserve the company's reputation.Experience: 1 to 5 yearsAnnual CTC: Best in IndustryOther Salary Details: incentives