Success Coaching Classes

Taloja, Navi Mumbai

Educational Counselor is responsible for all of it admissions enquiry and counselling students to convert for more admission registration daily basis and also visiting Institute schools and colleges for relationship management

ResponsibilitiesHandle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Maintain records of the conversations with the customer and analyze the data.Write and submit timely reports on performance, targets, and customer queries.

Responsibilities Include:1. Creating implementing new sales strategies/plans in local market or online.2. Conducting market survey to identify new business growth opportunities.3. Establishing and maintaining relationships with students and parents face to face, on phone.4. Coordinating, arranging events meetings functions.5. Creating and maintaining all required documents for administration, accounting, sales & marketing.6. Excellent verbal and written communication skills.7. Ability to work independently and also as a part of team.8. Good computer and technical knowledge in Information Technology.9. Must achieve the business target.10. Must be willing to travel whenever required.