Standard Services Group

Kondhwa Budruk, Pune

About Us:Standard Service Group is a leading interior services company, dedicated to delivering high-quality design and renovation solutions for residential and commercial spaces. We are looking for a motivated and professional Telecaller to join our dynamic team and help us drive customer engagement and satisfaction.Key Responsibilities:Make outbound calls to potential customers and existing clients to promote our interior design services.Provide detailed information about our services, pricing, and offers to customers.Handle inbound customer inquiries, providing exceptional service and resolving any queries.Follow up with prospects and leads to generate appointments for the sales team.Maintain accurate records of customer interactions and update the CRM system regularly.Achieve daily/weekly/monthly targets for lead generation and customer engagement.Handle customer complaints and issues professionally, ensuring timely resolution.Work closely with the sales and marketing teams to provide feedback and contribute to the overall success of the companys outreach campaigns.Qualifications and Skills:Previous experience as a Telecaller or in a customer service/sales role is preferred.Excellent communication skills in [insert relevant languages].Ability to build rapport with customers quickly and effectively.Strong persuasion and negotiation skills.Proficient in using CRM software and basic computer applications.Ability to work under pressure and meet sales targets.Positive attitude, proactive, and self-motivated.What We Offer:Competitive salary and incentive structure.Professional growth opportunities within the company.Friendly and collaborative work environment.If you have a passion for customer service and want to be part of a growing company in the interior design industry, we encourage you to apply!