Microsoft Office Communication SkillsCustomer CareCustomer SupportBPOApp Support
Providing on-call supportUnderstand telecommunication systemsEmpathy with usersProviding technical support to customerResponsible for monitoring and responding to open tickets submitted through an incident management systemTroubleshoot and escalate alerts that cannot be resolved to the appropriate sectionPrioritize and handle service requests and incidentsResponsible for troubleshooting and resolving application or infrastructure issues.
Our story isn't about us at all. It's about you-the parents and educators of India.
You and your efforts to teach kids phonics and through that, the English language.
Well, we're here to make your life easier!
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