Sodexo India Service Pvt Ltd

SG Highway, Ahmedabad

Cleaning skills: Mention your ability to perform a variety of cleaning tasks, such as sweeping, mopping, dusting, and polishing. Attention to detail: Demonstrate your ability to maintain high standards of cleanliness and safety. Time management: Emphasize your ability to work effectively and manage your time. Infection control: Highlight your knowledge of cleaning protocols and familiarity with hazardous materials. Customer service: Show your ability to deal with complaints and requests professionally and patiently. Teamwork: Demonstrate your ability to work collaboratively with other team members.

Role Description:Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes- Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations- Maintain the confidentiality and security of all data and information relating to the facility- Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate- Minimum 2 years experience in any facility management company or in a hospitality industry.- Excellent knowledge of Word and Excel- Excellent customer service skills- Excellent communication skills- Ability to deal with various types of people- Effective time management skills- Ability to work under pressure Interested candidates can share resume on Chaitanya.sonavane@sodexo.com or 8160517746