Organize all store operations and allocate responsibilities to personnelSupervise and guide staff towards maximum performancePrepare and control the stores budget aiming for minimum expenditure and efficiencyMonitor stock levels and purchases and ensure they stay within budgetDeal with complaints from customers to maintain the stores reputationInspect the areas in the store and resolve any issues that might arisePlan and oversee in-store promotional events or displaysKeep abreast of market trends to determine the need for improvements in the storeAnalyze sales and revenue reports and make forecastsEnsure the store fulfils all legal health and safety guidelinescustomer service experience preferred in sports stores like Nike, Reebok, Puma, adidas or decathlon Ability to work well on a team Must be able to work weekends and holidays Excellent verbal and written communication skills Retail Manager: Proven experience as retail manager in any sports store Knowledge of retail management best practices Outstanding communication and interpersonal abilities Excellent organizing and leadership skills Commercial awareness Analytical mind and familiarity with data analysis principles Excellent knowledge of retail management software (e.g. MS RMS)