Skit.ai

Bangalore, Karnataka

ob Title: Data Annotor (Spanish)Location: Bangalore (100% Onsite)Job Type: Full-time About Us: We are a cutting-edge AI voice bot company committed to transforming customer engagement through conversational AI. Our solutions are deployed across banking, insurance, fintech, and other sectors, enabling scalable, intelligent customer interactions. As we grow, we are looking to onboard passionate operational professionals to help fine-tune, test, and optimise our Voice AI solutions. Job Summary: We are seeking an Operations Executive with at least 1 year of experience in data tagging and data generation. The ideal candidate will be responsible for call analysis, data tagging, voice bot testing, and synthetic data generation to enhance bot performance and reliability. Key Responsibilities:Proficiency in US Spanish Language Spanish Call Analysis: Review bot-customer interactions to identify gaps, errors, and improvement areas. Spanish Data Tagging & Annotation: Tag audio/text data for machine learning and natural language processing (NLP) training purposes. Spanish Data Generation: Create realistic conversational datasets to support bot training and performance tuning. Voice Bot Testing: Perform rigorous testing of bot behaviour across various workflows and use cases. Collaborate closely with the product, engineering, and analytics teams to ensure consistent bot performance. Document test cases, issues found, and suggestions for improvement. Support live project audits and deployment QA checks. Must-Have:Qualifications Minimum 1 year of hands-on experience in data tagging and data generation in the US Spanish language. Strong analytical and problem-solving skills. Experience in tagging/annotating data or working with training datasets. Familiarity with voice bot testing workflows or UAT (User Acceptance Testing) procedures. Good verbal and written communication skills. Preferred Qualifications: Exposure to AI/NLP tools or platforms. Understanding of AI agent workflows, especially call centre or tele-customer service processes. Experience using tools like Excel, Google Sheets, Jira, or test case management platforms.What We Offer Opportunity to work on cutting-edge AI products Collaborative and fast-paced work culture Career growth and skill-building in conversational AI Health benefits

Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ais Collection Orchestration Platform, the worlds first solution, streamlines collection conversations by syncing channels and accounts. Skit.ais Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognition, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/ Job Title: Sales Development Representative (SDR)Location: Bangalore (100% Onsite)Work Type: FulltimeShift: US Shift (6:30 pm 3:30 AM IST)About the Job:We seek a highly motivated Sales Development Representative (SDR) with one to two years of experience in SaaS sales to join our team based in India. This position will focus on selling our offerings to USA accounts, contributing to our sales growth and market expansion. As an SDR, you will play a crucial role in identifying and qualifying potential leads, nurturing relationships, and setting up successful sales opportunities for our account executives. You will work closely with the sales and marketing teams to drive revenue growth and contribute to the overall success of the organization.Experience:Conduct targeted outbound prospecting efforts to identify and qualify leads through various channels, including cold calling, email campaigns, social media, and potentially industry events.Research and identify key decision-makers within financial institutions, understanding their pain points and business objectives related to customer engagement, automation, and digital transformation.Engage prospects in meaningful conversations to uncover their specific challenges, educate them on the benefits of Conversational Voice AI, and position our SaaS solution as a valuable asset.Collaborate with account executives to seamlessly transition qualified leads into the sales pipeline.Use CRM tools like Salesforce and HubSpot to track leads, log interactions, and keep customer data up to date. Leverage ZoomInfo and Salesforce features to identify and qualify prospects for targeted outreach.Conduct thorough follow-ups with leads, schedule appointments, and schedule meetings between prospects and account executives.Participate in sales meetings, contribute to sales strategies, and provide feedback from prospects to improve product offerings and marketing initiatives.Qualifications:3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.Proven track record of achieving or exceeding sales targets and generating qualified leads, preferably selling to the US Enterprise market.Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.Familiarity with CRM software and sales tools (e.g., Salesforce, Outplay) is a plus.Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.Bachelor's degree in Business, Marketing, or a related field is preferred.