Outbound calls:Make calls to potential and existing customers to promote products, services, or special offers.Inbound calls:Handle incoming calls from customers to address inquiries and concerns.Lead generation:Identify and nurture sales leads for follow-up by the sales team.Information provision:Explain product features, benefits, and pricing to potential customers.Record keeping:Maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or CRM system.Customer support:Resolve customer complaints and provide support in a professional manner.Target achievement:Meet or exceed daily, weekly, or monthly targets for calls, sales;