Preparing & Submitting sales offers/quotations on a daily basis.Attending to telephone/mails and all other customer queries on a timely manner.Providing sales and administrative support.Providing an order acknowledgement to the customer for every order.Providing delivery updates to the customer.Regular follow-ups with other departments for order execution.Escalate issues/queries to management on a timely manner for quicker resolutions.Excellent written and verbal communication skills.