Singhal B2B Solutions

Vrindavan Mathura

We are looking for a dedicated Telecalling Executive to join our team in Mathura. This role is ideal for someone who is eager to begin a career in telecommunications. As a Telecalling Executive, you will be an essential part of our outreach efforts.**Key Responsibilities:**- **Make Outbound Calls:** You will call potential customers to promote our products and services, aiming to generate interest and sales.- **Customer Engagement:** Engaging with customers effectively to understand their needs and provide accurate information about our offerings.- **Record Keeping:** Maintain accurate records of calls made, customer interactions, and follow-up actions necessary for future communications.- **Feedback Collection:** Gather customer feedback during calls, which will help improve our services and understand market demands.- **Follow-Up:** Conduct follow-up calls with leads or customers to ensure satisfaction and maintain relationships for potential future business.**Required Skills and Expectations:**We require candidates who have completed at least their 12th grade and have a commendable command of the local language. You should possess strong communication skills, both verbal and written, and be friendly and approachable when speaking with customers. A basic understanding of computer usage is important for recording and tracking calls. While no prior experience is necessary, a positive attitude, willingness to learn, and the ability to work in a team will greatly contribute to your success in this role. We welcome females who are passionate about contributing to our organization.