SHERISH SOFTWARE

Baranagar, North 24 Parganas

We are looking for a Telecalling Executive to join our team in Baranagar. In this full-time role, you will be responsible for making outbound calls to potential customers, introducing our products, and assisting them in making informed decisions.Key Responsibilities:1. **Outbound Calling**: Make calls to a list of potential customers, delivering information about the products and services offered. You will need to communicate clearly and confidently to engage interest.2. **Customer Interaction**: Build rapport with customers by actively listening to their needs and answering questions. It is essential to address any queries they may have about our offerings.3. **Data Management**: Maintain accurate records of calls and customer interactions. You will be required to update CRM systems with key information learned during each call.4. **Follow-Up**: Conduct follow-up calls as necessary to encourage potential customers to make a purchase. Consistency in follow-up can significantly improve conversion rates.5. **Feedback Collection**: Gather feedback from customers to help improve our services and identify areas of customer concern. Required Skills and Expectations:We are looking for candidates with good communication skills and a friendly demeanor. Basic computer skills are necessary for CRM management. A strong willingness to learn and adapt is essential, along with the ability to work efficiently in a team environment. Previous experience in telecalling or sales will be an advantage, although freshers are encouraged to apply.

CUSTOMER HANDLING OVER THE PHONE AND GENARATE NEW LEAD