Sheopals Pvt Ltd

Okhla, Delhi

Roles and ResponsibilitiesFacilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make salesInform customers about all products in the company, their uses and benefitsTake orders made by customers and ensure that they are successfully delivered to them in due timeFollow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfactionEnsure proper documentation in the information system in due time and check through them for accuracyInteract closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum resultsEnsure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuouslyCreate good relationship with team members and motivate them to put in their best to work in order to achieve maximum resultsEvaluate sales records periodically to make balances and ensure that sales figures tally with number of goods soldCoach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skillsDesired Candidate ProfileTelesales team leaders need to have the following attributes to be effective on the job:Exhibit good marketing skills to make high salesExcellent presentation skills to convince customers about new productsGood motivational skills to bring out the best in team membersGood managerial skills to lead the team successfullyAbility to make good sales decision