Shaural Infotech

Vadodara, Gujarat

Roles & Responsibilities Deliver service and support to end-users through a phone call, via remote connection, or over the internetInteract with the customer to provide and process information in response to inquiries, concerns, and requests about products and servicesGather Customer information and determine the issue by evaluating and analyzing the symptom.Set up new customer accounts, follow up on customer interactionsAbility to learn different ERP products developed by our company Key SkillsOutstanding English communication & listening skillsInterest in customer service and salesA creative mindset and understanding of customer needsProvides an interface between customer and companyThe candidate must be able to handle stress and active problem-solving skills