Sharayu Group of companies

Turbhe Midc, Navi Mumbai

Job Requirements / Responsibilities: Experience in automobile sales (cars / bikes / commercial vehicles). Ability to handle walk-in customers and explain vehicle features clearly. Achieve and exceed monthly sales targets. Conduct test drives, follow up with leads, and ensure sales conversions. Strong communication, negotiation, and customer-handling skills. Maintain excellent customer relationship and provide after-sale support. Knowledge of finance, insurance, and exchange processes is an added benefit. Understand customer requirements and suggest suitable vehicle models. Well-presented, confident, and customer-oriented personality. Comfortable working in showroom sales and doing field follow-ups when required.

Job descriptionProvides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers purchases.Resolves customer issues and answers questions.Bags purchases if needed.Processes return transactions.Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.Enters price changes by referring to price sheets and special sale bulletins.Discounts purchases by redeeming coupons.Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.Verifies credit acceptance by reviewing and recording drivers license number; and operating credit card authorization systems.Balances cash drawer by counting cash at beginning and end of work shift.Provides pricing information by answering questions.Maintains checkout operations by following policies and procedures and reporting needed changes.Maintains a safe and clean working environment by complying with procedures, rules, and regulations.Contributes to team effort by accomplishing related results as needed.

Role & responsibilities Hires, trains, motivates, counsels and monitors the performance of sales team.Directs and schedules the activities of team employees, ensuring proper staffing at all times.Ensures that each customer is greeted as quickly as possible.Implements and maintains a prospect tracking and follow-up system.Helps salespeople close deals when necessary.Communicates with sales team to ensure that dealership policies and procedures are understood and followed.Conducts sales training meetings as directed by the general sales manager.Forecasts aggressive yet realistic monthly goals and objectives for individual team members and provides them with the support to meet these goals.Assists in development of improvement programs for team members who are having difficulty reaching their objectives.Ensures team members maintain a high customer satisfaction rating.Recommends for dismissal any salesperson failing to meet dealership standards.Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.Understands, keeps abreast of and complies with federal, state and local regulations that affect vehicle sales.Maintains professional appearance.Attends sales meetings.Other tasks as assigned.

Roles and ResponsibilitiesUnderstands automobiles by studying characteristics, capabilities, and features.Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins.Turns customers into buyers by matching them with their ideal car.Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.Demonstrates vehicle features and takes customers on test drives.Demonstrates automobiles by explaining warranties and services.Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.Provides sales management information by completing reports.Assists with the setup of the showroom and displays.Updates job knowledge by participating in educational opportunities and reading professional publications.Enhances dealership reputation by accepting ownership for accomplishing new and different requests.

We are Looking for Billing Executive. Showroom Billing Executive,

Car Salesperson duties and responsibilitiesGreet customers arriving at the dealershipShowcase the dealerships vehicles and explain their features and warranties to customersAnswer customer questions about cars, financing and purchase processAccompany customers on test drives, collecting licenses and documentation beforehand per best practicesNegotiate car prices and trade-in values for customers vehiclesCoordinate with the finance department to determine each customers financing and ownership optionsContact past customers to ensure they are satisfied with their vehiclesCar Salesperson skills and qualificationsExceptional customer service skills, including interpersonal communication and rapport buildingIn-depth knowledge of the dealerships vehicles, finance options and sales processIntuition to anticipate which cars will appeal to different customersActive listening to best determine a customers wants and needsPersuasiveness to convince customers to make a purchaseConfidence to create a positive impression on customersNegotiation skills to offer deals that satisfy customers while ensuring profit for the dealershipOrganization and time management to handle many different customers, including past customers, at onceTeamwork and collaboration skills to coordinate sales with the financing department and/or other SalespeopleA welcoming and friendly demeanorKnowledge and passion for vehicles

Car Salesperson duties and responsibilitiesGreet customers arriving at the dealershipShowcase the dealerships vehicles and explain their features and warranties to customersAnswer customer questions about cars, financing and purchase processAccompany customers on test drives, collecting licenses and documentation beforehand per best practicesNegotiate car prices and trade-in values for customers vehiclesCoordinate with the finance department to determine each customers financing and ownership optionsContact past customers to ensure they are satisfied with their vehiclesCar Salesperson skills and qualificationsExceptional customer service skills, including interpersonal communication and rapport buildingIn-depth knowledge of the dealerships vehicles, finance options and sales processIntuition to anticipate which cars will appeal to different customersActive listening to best determine a customers wants and needsPersuasiveness to convince customers to make a purchaseConfidence to create a positive impression on customersNegotiation skills to offer deals that satisfy customers while ensuring profit for the dealershipOrganization and time management to handle many different customers, including past customers, at onceTeamwork and collaboration skills to coordinate sales with the financing department and/or other SalespeopleA welcoming and friendly demeanorKnowledge and passion for vehicles

Inspecting, analyzing, and troubleshooting systems and equipment.Reading repair manuals and liaising with other professionals.Running tests and interpreting results to make effective recommendations.Writing up reports, safety regulations, and preventative maintenance plans.Sourcing replacement parts.Negotiating with suppliers and clients.Repairing or replacing faulty equipment.Fabricating any components required.Providing time and material cost estimates before starting a job.Keeping abreast of advancements in your field and attending workshops as required.

Car Salesperson duties and responsibilitiesGreet customers arriving at the dealershipShowcase the dealerships vehicles and explain their features and warranties to customersAnswer customer questions about cars, financing and purchase processAccompany customers on test drives, collecting licenses and documentation beforehand per best practicesNegotiate car prices and trade-in values for customers vehiclesCoordinate with the finance department to determine each customers financing and ownership optionsContact past customers to ensure they are satisfied with their vehiclesCar Salesperson skills and qualificationsExceptional customer service skills, including interpersonal communication and rapport buildingIn-depth knowledge of the dealerships vehicles, finance options and sales processIntuition to anticipate which cars will appeal to different customersActive listening to best determine a customers wants and needsPersuasiveness to convince customers to make a purchaseConfidence to create a positive impression on customersNegotiation skills to offer deals that satisfy customers while ensuring profit for the dealershipOrganization and time management to handle many different customers, including past customers, at onceTeamwork and collaboration skills to coordinate sales with the financing department and/or other SalespeopleA welcoming and friendly demeanorKnowledge and passion for vehicles

build and maintain relationships with clients.Create compelling sales pitches.Sell the company's products and services.Complete all paperwork relating to a sale.The sales consultant is also responsible for building good relationships with new and existing clients to try and ensure their business in the future.

Written and verbal communication skills.Customer service.Multitasking and prioritizing.Dependability.Familiarity with Microsoft Office.Problem-solving.Ability to work under pressure.Attention to detail.

Assume responsibility for cash register and cash control to ensure that all amounts are correctPrint receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of servicesProvide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experienceProactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer systemInterpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owedAssist with general front desk clerical duties such as managing office supply inventory, keeping the cashier window area clean, and patching callers through to the appropriate contactsGreet customers with a smile, maintain a professional appearance, escalate customer complaints to the service advisor if needed