Satark Algotech Pvt. Ltd.

Erandwane, Pune

ResponsibilitiesBuild expert, dynamic knowledge of the companys products and servicesConduct research with available resources to satisfy customer inquiriesEngage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationshipsRespond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warrantiesMeet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sellMaintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to reviewRequired skills and qualificationsHSC/12th Pass certificateStrong communication skills, including active listening and clear articulationAbility to solve problems, alleviate conflicts, and escalate tactfullyJob Types: Full-time, Part-time