The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume andCustomer Satisfaction standards. Assist customers in determining vehicle needs and completing financingpaperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction throughprofessionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in everycustomer touch point.DUTIES AND RESPONSIBILITIES Greets all customers promptly; provides timely professional service. Completes Customer Records (CDIF) promptly and accurately in GDMS & maintain folders Provides excellent customer service by listening to customer inquiries and requests, askingquestions to identify needs, resolving customer concerns, and sells additional serviceswhen appropriate. Improve SSI , RDI or any other customer satisfaction related scores Builds customer loyalty and promotes the dealership brand image. Is accurate and timely in completing paperwork and assigned tasks. Sells accessories, Insurance and Finance products.SKILL REQUIREMENTS Explains the price of the vehicle in a way that the customer focuses on the value of thevehicle, rather than the price. Effective and accurate with finance calculations. Effective problem solving skills. Adaptable and flexible. Able to perform multiple tasks effectively. Empathetic to customers and their problems situations. Communicates effectively, especially in problem situations by phone, mail, e-mail, andFace-to-face.QUALIFICATION : GRADUATE / UNDER GRADUATTE