Sandhya Enterprises

Naraina, Delhi

We are looking for a motivated and energetic Tele Caller to join our team. This entry-level position is ideal for candidates who have completed their 12th grade and are eager to develop their communication skills while working from home.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introducing them to our products or services and providing them with necessary information.2. **Building Relationships**: Engaging with clients to understand their needs and establishing a rapport. Building a strong relationship can help in retaining customers.3. **Handling Queries**: You will be responsible for addressing any questions or concerns from customers, ensuring they have a positive experience.4. **Updating Records**: Maintaining and updating customer databases with accurate information after each call is essential for tracking interactions and follow-ups.5. **Meeting Targets**: Achieving daily or weekly call targets while ensuring quality service is an important aspect of this role.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly attitude, enabling them to engage effectively with customers. A good understanding of sales processes will be a plus. Basic computer literacy and familiarity with CRM tools will help streamline tasks. Candidates should be self-motivated, disciplined, and capable of managing their time effectively while working from home. Prior experience is not required, but a willingness to learn and grow is essential.

We are looking for a BPO Telecaller to join our team at Shubham Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers 2500 - 5000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

We are looking for a BPO Telecaller to join our team at Shubham Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers 2500 - 5000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

As a BPO Telecaller, you will be responsible for making outbound calls to potential and existing customers. Your key responsibilities will include promoting products or services, answering customer inquiries, and maintaining customer satisfaction. You must possess excellent communication skills, be customer-oriented, and capable of working independently. A minimum of a 12th pass qualification is required for this role. Previous experience in a similar role is advantageous but not mandatory. This is a full-time position that allows you to work from home, offering flexibility and convenience.