S.A ConstructionHelpsk LLP

Badlapur West, Mumbai

Job descriptionInternational UK Inbound Voice ProcessCompanyLocation: Greater FaridabadDesignation: Inbound Sales AssociatesExperience - 0- 3 year'sQualification - Graduation /UGExcellent Communication SkillsJob Description:**DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE**Answering inbound calls of customers and clients to learn about and address their needs, complaints, or other issues with products or servicesResponding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Responsible for generate sales through inbound and outbound calls.Inbound calls to be handled from the US, Australia, UKSales and Cross SalesWebsite chats in order to qualify leads into Sales opportunitiesProviding solutions to customer's queries, handling their objections effectivelyRigorous follow ups and managing outbound calls on business leads and leads generated from various eventsUpdating information on CRM and maintaining detailed database of all the prospective leads and their statusRouting qualified opportunities to sales executivesCommunicate the company's brand values to ensure the highest number of conversionsExecute strategy and process given by Sales HeadCustomer HandingLearning about Company's products, services, marketing Campaigns and to understand how these campaigns, products and services align to customer needsExplaining all the products, services and ongoing offers to our prospective customersProviding solutions to customer's queries, handling their objections effectivelyDesired Candidate ProfileBachelors degree / UGA genuine sales interestExcellent communicationProblem solverExceptional organisational skillsCreative thinkerTeam playerJob Benefits & PerksEligibility criteria: The candidate must have experience in International Inbound Customer Support.