Rrr It Services Pvt Ltd

Delhi

We are seeking a Tech. Sales/Support & Customer Care Executive to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.

Responsibilities:

Handle customer inquiries and complaints
Provideinformation about the products and services
Troubleshoot and resolveproduct issues and concerns
Document and updatecustomer records based oninteractions
Develop and maintain a knowledgebase of the evolving products and services
Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skill