Rogam Relief Healthcare

Civil Lines, Delhi

We are looking for a telecaller that will be the liaison between our company and its current and potential customers. keeping customer satisfaction at the core of every decision and behavior.RequirementsTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningComfortable in Hindi/English Language.Minimum 12th passedResponsibilitiesManage large amounts of outbound calls in a timely mannerSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mile

Previous experience/fresher in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningComfortable in Hindi/English Language.Customer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeResponsibilities:Manage large amounts of outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targets

We are looking for a telecaller that will be the liaison between our company and its current and potential customers. keeping customer satisfaction at the core of every decision and behavior.ResponsibilitiesManage large amounts of outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targetsrequirementsPrevious experience/fresher in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningComfortable in Hindi/English Language.Customer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degree