Ritvi Innovations Pvt. Ltd.

Noida Sector 62

Job Description:We are hiring for Telecallers to engage with potential users and explain how they can leverage our crowdfunding platform to raise funds for their projects, causes, or business ventures. You will play a crucial role in educating people about the platforms features, addressing their inquiries, and guiding them through the sign-up process.Key Responsibilities: Make outbound calls to potential platform users, including individuals, NGOs, startups, and businesses. Explain the key features and benefits of using our crowdfunding platform. Answer questions about how crowdfunding works, including campaign setup, promotion, and fundraising strategies. Guide users through the sign-up process and help them understand the next steps for launching a campaign. Follow up with interested leads and ensure they have all the information needed to move forward. Maintain detailed records of calls, feedback, and follow-up actions. Achieve weekly call targets and help grow our platform's user base.Qualifications and Skills: Prior experience in telecalling, customer service, or sales roles is preferred. Strong communication and interpersonal skills with the ability to engage diverse audiences. A basic understanding of crowdfunding or willingness to learn. Ability to explain technical concepts (like platform features) in a clear and simple manner. Goal-oriented, proactive, and self-motivated. Comfortable using CRM tools and maintaining call logs.Benefits: Competitive compensation and performance-based incentives. Opportunity to work in i a fast-growing sector and contribute to impactful causes. Training and professional development support.Join Us:Be part of a dynamic and innovative team that's helping people turn their dreams into reality. Apply today!

We are seeking a creative and detail-oriented Social Media Specialist to manage our brands online presence and enhance our digital outreach. You will develop and implement content strategies, create engaging posts, and grow our social media followers across various platforms. The ideal candidate has a passion for digital communication, content creation, and audience engagement.Key Responsibilities:Social Media Strategy:Develop and execute social media strategies aligned with company goals.Create and manage a social media calendar.Identify and engage with target audiences to grow brand presence.Content Creation:Generate, edit, publish, and share daily content (text, images, video) that builds meaningful connections and encourages community interaction.Collaborate with graphic designers, photographers, and videographers to produce multimedia content.Write copy for social media posts, blogs, newsletters, and campaigns.Community Management:Engage with followers, respond to queries in a timely manner, and monitor customer feedback.Moderate user-generated content according to the moderation policy.Build and nurture relationships with online communities.Analytics and Reporting:Track performance metrics (e.g., reach, engagement, followers, conversions) to measure the effectiveness of social media campaigns.Provide actionable insights based on data to improve social media strategies.Prepare regular reports on social media performance.Collaboration:Work closely with marketing, PR, and sales teams to align social media content with broader marketing campaigns.Coordinate with influencers, partners, and sponsors for collaborations.Platform Management:Stay updated on social media trends, algorithms, and best practices.Experiment with new platforms and features to stay ahead of the competition.

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