Reliance Jio Infocom Ltd

Chennai, Tamil Nadu

Job Responsibilities1. Achieve sales target for assigned territory (Urban & Rural)2. Manage various distribution channels (Direct, Indirect and Alternate)3. Plan and achieve productwise and townwise growth4. Develop channel in the new markets5. Drive device, activation and recharge business through distributors6. Manage key retail outlets including modern trade outlets7. Ensure implementation and compliance of policies and processes8. Monitor and train the team and channel partners

Job Responsibilities1. Migration of free trial customers to paid customers through outboundcalls2. Liaison with customer for upselling and cross selling3. Handle inbound customer queries and explain about the product andoffer information4. Manage and resolve customer complaints5. Enter new customer information into the system and update existingcustomer information6. Identify and escalate priority issues7.Follow communication procedures, guidelines and document all callinformation according to standard operating procedures

Job Responsibilities1. Migration of free trial customers to paid customers through outboundcalls2. Liaison with customer for upselling and cross selling3. Handle inbound customer queries and explain about the product andoffer information4. Manage and resolve customer complaints5. Enter new customer information into the system and update existingcustomer information6. Identify and escalate priority issues7.Follow communication procedures, guidelines and document all callinformation according to standard operating procedures

1. Drive small and medium enterprise business in the assigned territory2. Pitch enterprise products and services to prospective customers3. Create sales funnel and ensure account penetration4. Organize and execute demonstration activities5. Achieve defined acquisition targets6. Interact with customer and network installation team for delivery7. Manage customer relationships and escalations

1. Acquire and on-board customer in assigned territory2. Responsible for customer document & Order Collection3. Obtain building permissions4. Drive Customer Engagement and Experience