Red Bean Hospitality

Mohali, Punjab

We Are Hiring for Hr. Talent Acquisition Executive Job Title: HR Recruiter/ Talent Acquisition Executive Reports to: HR Manager Location: MohaliJob Type: Full-timeAbout the Role:We are seeking an experienced and skilled HR Recruiter to join our Human Resources team. The successful candidate will be responsible for sourcing, attracting, and hiring top talent to fill open positions within the organization. The HR Recruiter will work closely with hiring managers to understand their recruitment needs and develop effective recruitment strategies to meet those needs.Key Responsibilities:Recruitment1. Source, screen, and shortlist candidates for open positions using various recruitment channels (e.g., job boards, social media, employee referrals).2. Develop and implement effective recruitment strategies to attract diverse and qualified candidates.3. Manage job postings, job descriptions, and job requirements.4. Conduct phone and in-person interviews with candidates.5. Coordinate and schedule interviews with hiring managers and other stakeholders.Candidate Management1. Build and maintain relationships with candidates to ensure a positive candidate experience.2. Communicate effectively with candidates regarding application status, interview schedules, and job offers.3. Ensure timely and professional communication with candidates.Hiring Manager Support1. Collaborate with hiring managers to understand recruitment needs and preferences.2. Provide guidance on recruitment processes and procedures.3. Ensure hiring managers are equipped with necessary tools and information for effective interviewing.Data Management and Reporting1. Track and analyze recruitment metrics (e.g., time-to-hire, source-to-hire).2. Maintain accurate and up-to-date recruitment records.3. Provide regular recruitment reports to stakeholders.Requirements:Education:* Bachelor's degree in Human Resources, Business Administration, or related field.Experience:* 2+

We Are Hiring Job Title: Customer Relationship ExecutiveLocation: Mohali Job Type: Full-timeReports to: Customer Relationship Manager/Team Lead Job Summary:As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to ensure customer satisfaction, resolve issues promptly, and identify opportunities to upsell/cross-sell our products/services.Key Responsibilities:Customer Relationship Management:1. Develop and maintain strong relationships with existing customers through regular communication.2. Understand customer needs, provide tailored solutions, and ensure timely issue resolution.3. Conduct customer feedback sessions to improve our products/services.Customer Support:1. Respond to customer inquiries via phone, email, and chat.2. Resolve customer complaints and escalate complex issues to seniors.3. Provide product/service information, demos, and training.Sales and Business Development:1. Identify upsell/cross-sell opportunities and propose tailored solutions.2. Achieve sales targets through proactive customer engagement.3. Collaborate with internal teams to develop and implement sales strategies.Data Management and Analysis:1. Maintain accurate customer records in CRM systems.2. Analyse customer data to identify trends, preferences, and areas for improvement.3. Provide insights to inform business decisions.Requirements:Essential Skills:1. 2+ years of experience in customer relationship management or sales.2. Excellent communication, interpersonal, and problem-solving skills.3. Strong customer focus and conflict resolution abilities.4. Proficiency in CRM software (e.g., Salesforce).5. Ability to work in a fast-paced environment.Desirable Skills:1. Industry-specific knowledge (e.g., finance, healthcare).2. Certification in customer relationship management (e.g., CRM, CRM-IT).3. Experience with sales Annal

We have two openings in H.R. First is H.R. Manager who is looking after the whole H.R. and administrational activities and will be in contact with all units Pan India. Looking after the compliances part wherever required.2nd is for H.R. Executive, who will look after the salaries ESI, PF, Salaries etc. and will be a strong helping hand to H.R. hand and willing to travel in local or out stationed units if required.