Good Knowledge in Microsoft products like Windows , MS Office and Outlook 2. Basic M365 Suit Knowledge3. To analyse the hardware issues and to rectify the same with the help of vendor 4. To handle IPhone,Ipads Gadgets issues ( mail configuration , MS teams , Threema )5. To support in setting up the meeting rooms for Video conferences and other Presentations Connectivity6. AV setup support for Town hall Meetings 7. Basic Knowledge of networking