Microsoft Excel Phone BankingOutbound CallingMotivating SkillInboundConvincing PowerNegotiation SkillsCold CallingMarketing CommunicationDomestic BPOVoice ProcessPresentation SkillsInternational BPOBPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
Professional Communication Microsoft ExcelOutbound CallingNegotiation SkillsConvincing Power
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate should be a female with at least one year of experience. This role involves making calls to customers and providing them with information about our services.Key Responsibilities:- **Customer Outreach**: Make calls to potential and existing customers to discuss our services and generate leads, ensuring a friendly and informative approach.- **Data Management**: Maintain accurate records of calls, customer interactions, and feedback in our database to help track progress and improve strategies.- **Follow-Up Calls**: Reach out to customers who have shown interest in our services, answer their questions, and address any concerns to help close sales.- **Promoting Services**: Clearly communicate the benefits of our services during calls, aiming to increase customer interest and engagement.- **Feedback Collection**: Gather customer feedback and insights during calls to help improve our services and address customer needs effectively.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to build rapport with customers over the phone. A positive attitude, patience, and the ability to handle customer objections are essential. Additionally, candidates should be comfortable using computers for data entry and management. Being organized and detail-oriented will help in tracking various customer interactions efficiently.
Team Coordinator Team Lead TestingTelecalling ExecutiveMicrosoft ExcelPhone BankingPresentation SkillsMotivating SkillConvincing PowerNegotiation Skills