Rajasthan Hospital

Shahibag, Ahmedabad

Provide first-line technical support to software users via phone, email, or personal Visit.Diagnose and troubleshoot software-related issues reported by users.Guide users through step-by-step solutions for software problems.Escalate complex issues to HOD for technical support from software vendor.Document and track issues reported by users in Log.Conduct training sessions for new users and provide ongoing support.

Candidate Should have good communication skills having following knowledge in Computer Hardware and Networking- Expertised in Server, Desktop, Laptop, Microsoft- Operating system Installation- Printer Installation- Hardware Troubleshooting- Take a backup of the data on a regular basis.- Hardware Networking- LAN & WAN Experience- Knowledge of Endpoint Protection