Rahitech Solution Pune

Pune, Maharashtra

We are looking for a Help Desk coordinator L1 profile to provide technical assistance to our clients.Roles & Responsibilities:- Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector set ups Installation of new equipment to fulfill IT requirements for Components Must possess good customer relation skills, will be interfacing with customers daily Must be able to work unsupervised and perform tasks assigned Diagnoses and resolves more basic or common problems through discussions with end users Assigns 2nd level technology support tickets to appropriate internal departments Tickets all communications within our Enterprise Service Desk system Provides low to moderate level of customer service support for office automation applications, personal computers, and printers Accurately documents and reports problems to technical staff for resolutionAdditional Requirements:- Good communication skills Willing to work in shift and teamwork Salary:- Upto 2.8 LPA Location:- Pune Experience:- 1 + year Education:- Bachelors degree in Information Technology or Computer Science/ Diploma engineering or relevant experience Contact person: - Vishnu kendre Mail ID : vishnukendrerahitech@gmail.com Job Types: Full-time, Permanent Pay: 250,000.00 - 280,000.00 per yearThanks & RegardsVishnu KendreHR Executive