Qween Networks

Mumbai, Maharashtra

Dear Candidate,This is Work from office opportunity- Electronic City, BangaloreKindly fill the form - https://forms.gle/kWEbLPz8BLBjiLDz5Key Responsibilities:1+ year experience in Voice Process (Customer Service)English + One regional Language(Tamil, Telugu, Kannada, Malayalam)6 days working,1 rotational week off (Day Shift Only)Immediate joiners preferableRole Proficiencies:Graduation CompulsoryInterview round- HR+ Versant (25 words per minute with 80 % accuracy), Ops RoundExperience: 1 - 10 YearsSalary: 2.4 LPA - 3 LPADiversity Candidate: NoLocation: Electronic cityRegards,Prerna GoyalHR RecruiterContact@qween.inQween Network LLP

Plz share cv on contact@qween.inExperience- Fresher / 1+ years of business development experience in supply chain financing, including NBFC, Bank, and FintechCTC- 2-5 LpaLocation- Jaipurfreshers can also applyJob Description: Main role of the candidate would be to do meet with potential Corporate customers on daily basis and help in development of our business. i.e. bill discounting/ Supply Chain Finance. Job skills: Complete familiarization with supply chain finance. Existing relationships with Corporate/ SME customers as well as with Banks and NBFCs in your area of operations. Prospect to Closure managing leads end to end. Reporting task progress to the management on regular basis as per the required format. Relationship management with the clients, nurturing them for further engagement with the company.Analyse industry trends and suggest strategies to management from time to time. Willing to be on field for meetings. If required, may also have to travel outstation.other skills Excellent communication and presentation skills required in English; fluency in speaking, reading and writing. Teamwork mettle its a team 1st culture so working well in team format is extra points.Performance mind set and willing to achieve goals.

Key Responsibilities:Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.Responsible for working towards achieving sustainable profitability for Liabilities sales of the branchCustodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitabilityManage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services.Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verificationsAchieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branchAssess local market conditions and identify current and prospective sales opportunities.Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAdhere to high ethical standards and comply with all regulations/applicable lawsRole Proficiencies:Candidate should have relevant 2 years of experience of handling Branch.Interview Date: 8th January 2025Time: 10 AM to 12 PMJob Location: Punjab (New Branches - Kharar, Rajpura, Jagraon and Roopnagar.)Interview location- Chandigarh

NRI Relationship Manager - Job descriptionAbout the Role:The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements.The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience.Key Responsibilities:Provide financial solutions to the NRI customers while maintaining high service standards.Maintain a complete customer profile including the risk profile, demographics and assets in the bank.Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.Enrich relationships and garner higher wallet share through customer engagement activities.Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products.Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India.Identify potential customers who can be sold tailored products to enhance product penetration.Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches.Achieve targets as assigned by the organization on a monthly basis.Record and track all engagement activities through the CRM system.Comply with KYC/SEBI rules, regulations, and legislation governing the Bank.

Key Responsibilities:The role entails deepening relationships with Rural Banking accounts and ensuring best in- class service to the customers.liabilities business in Rural markets through lead generations and account opening as per needs of customer.customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Role Proficiencies:Graduation: Bachelors in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management.0 to 10 years of relevant experience in Banking or allied Business.Enable teams to drive growth targets by providing necessary support.Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.Attract and retain best-in-class talent for key roles in their reporting structure.

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

Dear Candidates,We are hiring for Phone Banking Officer (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Dear Candidates,We are hiring for Assistant Manager (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Job Purpose:The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Primary Responsibilities:Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)Ensuring account activation and subsequently maintaining the health of account.Ensure superior customer service to capture larger wallet share of population.Spearhead resolution of customer queries and issues.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Ensure compliance as per the bank requirements.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives.Secondary Responsibilities:Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives.

Job Purpose:To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.Roles & Responsibilities:Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.To service, the leads referred by sales front/cross/selling or other channels.To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.Achieve agreed individual performance targets for income generation, product sales and new client growth targets.Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement.Ensuring that customer doesnt become a non-starter e.g. helping collections to recover EMIs in case of default.Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.Education Qualification:Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.Experience: min 1 Years in NBFCs/Banking.