QHT COMPANY

Hyderabad, Telangana

We are seeking a motivated and results-driven Sales Representative/sales executive/telecallers to join our team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing leads. Attend all incoming calls and outbound calls from customers Key Responsibilities :Telecallers play a crucial role in engaging with customers over the phone, often in sales, customer service, or support capacities. Here are the common roles and responsibilities of a telecaller:1. Making Outbound CallsInitiate calls to potential or existing customers to generate leads, sales, or provide information about products or services.2. Receiving Inbound CallsAnswer incoming calls from customers, addressing their questions, concerns, or complaints in a professional and friendly manner.Provide information or assist with inquiries, ensuring a positive customer experience.3. Customer Relationship ManagementMaintain detailed records of each interaction in a database, including customer details, follow-up requirements, and outcomes of the calls.Build and maintain positive relationships with customers, often by providing post-call support or updates.4. Sales and Lead GenerationIdentify sales opportunities and convert them into sales or appointments for further discussion.5. Handling Complaints and Providing SolutionsFollow up on customer complaints to ensure they are resolved satisfactorily

As a Telecaller Sales Executive, you will be responsible for generating sales leads, initiating sales calls, and closing deals over the phone. You will play a crucial role in driving revenue growth for the company by effectively communicating the value proposition of our products/services to potential customers.Responsibilities:Conduct inbound & outbound calls to prospective customers from provided lead lists.Present and explain the features and benefits of our products/services to potential customers.Identify and qualify sales opportunities through active listening and probing questions.Effectively communicate product/service information, pricing, and promotional offers to prospects.Handle objections and address concerns to convert prospects into customers.Follow up on leads and maintain a pipeline of potential sales opportunities.Achieve and exceed monthly sales targets and KPIs.Update CRM system with accurate and detailed information on customer interactions and sales progress.Collaborate with the sales team to optimize sales strategies and achieve overall business objectives.Stay updated on industry trends, market conditions, and competitor activities.Requirements:Proven experience in telesales, telecalling, or a similar sales role.Excellent communication and interpersonal skills.Strong persuasive and negotiation abilities.Ability to build rapport and establish trust with customers over the phone.Self-motivated and proactive with a strong work ethic.Familiarity with CRM software and sales processes.Ability to work independently and as part of a team.Flexibility to adapt to changing priorities and business needs.High school diploma or equivalent; additional education or certification in sales or marketing is a plus