PSR Computers

Rohini Sector 25, Delhi

Founded in 1994 by the name P.S.R.Computers , with an idea, objective & sole purpose to involve information technology through computers to all educational institutions, companies / firms, by way of proper customized developed software to track day-to-day routine and regular administrative jobs. Software Development Department, is one department which is consistently involved in developing, updating & implementing software according to the customized needs and as per the change in specifications of different departments in administration section of educational institution. Since its inception, the company has developed & maintained constant relations with the market leaders to provide technology to the client whose software are pre-defined according to the standard set by the industry.Key ResponsibilitiesBe the first line of support for client queries via email (and occasionally phone).Troubleshoot and resolve technical issues using .NET debugging and SQL queries.Analyze issues, identify patterns, and provide structured feedback to internal teams.Document solutions, client feedback, and contribute to a growing internal knowledge base.Collaborate with development teams for deeper technical escalations.What Were Looking For02 years of experience in technical/client support or software roles.Bachelors degree in Computer Science, Information Technology, or a related field preferred.Hands-on experience with .NET development (Windows-based applications).Working knowledge of SQL ability to write basic queries for data lookup and issue investigation.Excellent communication skills clear, professional, and client-friendly.Problem-solving mindset and a calm, structured approach to handling multiple queries.Nice to HavePrior experience working in a B2B SaaS or software product environment.CTC:To be discussed over a call, based on your experience and skill set.What We OfferExposure to real-world technical and client-facing challengesOpportunity to grow into development, or technical rolesFriendly and collaborative work cultureOn-the-job training and mentorshipWebsite: psrcomputers.com