Progression
Gurgaon Sector 18

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Desktop Engineer L1

Progression

Outlook Microsoft Office 365 IT Technical Support Engineer
3+ Years of Working Experience as Engineer handling similar types of services/incidents. Laptop/Desktop configuration Laptop/Desktop troubleshooting and repair to a certain level. Windows OS installation & Troubleshooting (Must). Outlook 2013 & 0ffice 365. Address user tickets regarding hardware, software. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools. Help create technical documentation and manual.
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About Progression


Progression is an award-winning Managed Cloud and IT Infrastructure provider to large and mid-market companies in India. Progression has been at the forefront of technology, delivering outstanding IT infrastructure services to its clients Progression delivers end-to-end Managed Cloud for mission critical applications such as SAP S/4 HANA & SAP ECC, Backup-as-a-Service, Disaster Recovery as a Service (DRaaS) and Remote Infrastructure Monitoring & Management (RIMM). This is delivered through Public Data Centers spread across India, including Progressions own Data Centre and NOC at Gurgaon, India

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