Proglogix International Services Pvt Ltd

Rajouri Garden, Delhi

As a Travel Sales Consultant Primary responsibility will be to assist customers in planning, organizing, and booking their travel arrangements & E-Visa.You will work closely with clients to understand their travel preferences and provide expert guidance to create customized itineraries that meet their needs. By offering exceptional customer service and utilizing your in-depth knowledge of travel destinations, products, and services, will contribute to the overall success of our travel company. Responsibilities:1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally. 2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience. 3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services & Ability to follow up with potential customers on the phone to persuade them to purchase Visa services. 4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options. 5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional service upgrades, or add-ons such as travel insurance.