Policybazaar

Rohini, Delhi

We are seeking a dedicated and organized Assistant Front Office Manager to join our team in New Delhi. This role is ideal for individuals just starting their careers in hospitality, and is open to freshers who have completed their 12th grade.Key Responsibilities:- **Support Front Office Operations**: Assist in managing daily front desk activities to ensure smooth guest check-ins and check-outs, providing a welcoming atmosphere.- **Guest Interaction**: Engage with guests, addressing inquiries and concerns promptly, ensuring a high level of customer satisfaction.- **Team Coordination**: Help supervise the front office staff, ensuring they follow procedures and maintain a professional environment.- **Record Keeping**: Maintain accurate records of guest information, bookings, and payments, contributing to efficient hotel management.- **Assisting in Training**: Participate in training new staff members about front office protocols and enhancing customer service skills.Required Skills and Expectations:The ideal candidate will possess strong communication skills to interact effectively with guests and team members. Attention to detail is important for managing records and ensuring accuracy in operations. A friendly and professional demeanor is essential for creating a positive experience for guests. Candidates should demonstrate reliability and willingness to learn, as well as the ability to work in a fast-paced environment. Being a male candidate is a specific requirement for this position.