Pluto Holidays LLP

Ashram Road, Ahmedabad

Job Title: Ticketing & Reservation ExecutiveCompany: Pluto TravelsLocation: Ahmedabad, IndiaDepartment: Customer Service / OperationsEmployment Type: Full-time________________________________________Job SummaryPluto Travels is looking for a Ticketing & Reservation Executive for our Ahmedabad office to manage flight bookings, ticket issuance, reissuance, cancellations, and customer support. The ideal candidate should have strong GDS knowledge and experience in domestic and international ticketing.________________________________________Key Responsibilities Handle flight bookings, ticket issuance, reissuance, rebooking, and cancellations. Manage reservation enquiries via phone, email, and walk-in customers. Work on GDS systems like Amadeus / Galileo / Sabre. Provide accurate fare quotes, itineraries, and travel information. Assist with refunds, schedule changes, and travel documentation. Coordinate with airlines and suppliers for booking confirmations. Maintain accurate booking and customer records. Resolve customer issues professionally and promptly. Upsell travel services when applicable.________________________________________Required Skills & Qualifications Graduate in any discipline (Travel & Tourism diploma preferred). 1 - 3 years of ticketing/reservation experience. Proficiency in GDS (Amadeus / Galileo / Sabre). Strong understanding of domestic & international fare rules. Excellent communication and customer-service skills. High attention to detail and accuracy. Ability to work in shifts (if required).________________________________________Preferred Qualifications Experience in travel agencies, airlines, or OTAs. Knowledge of visa processes and travel documentation.________________________________________How to ApplyInterested candidates can send their resume to hrplutotravels@gmail.com

Job description:Location: AhmedabadDepartment: OperationsIndustry: Travel & TourismEmployment Type: Full Time, PermanentJob Description:We are looking for a Ticketing Executive to join our Travel Operations team in Ahmedabad. The ideal candidate should have strong communication skills, hands-on experience with GDS systems, and a solid understanding of ticketing processes.Key Responsibilities:Handle flight reservations, fare quotations, and ticket issuance using GDS (Amadeus, Galileo, or Sabre).Manage schedule changes, reissuance, refunds, and other ticketing-related operations.Ensure high levels of customer satisfaction by providing accurate and timely support.Maintain up-to-date knowledge of airline policies, fare rules, and travel industry regulations.Coordinate effectively with internal teams and external partners to ensure seamless travel arrangements.Provide after-sales support for booking modifications and related queries.Requirements:Bachelors degree (minimum qualification required).Proven experience in the travel industry with proficiency in any GDS (Amadeus, Galileo, or Sabre).Strong command over English (both oral and written).Customer-oriented approach with excellent problem-solving skills.Proficiency in manual commands on GDS.Familiarity with fare calculations, ticket issuance, and reissuance processes.Local candidates are preferred.Graduates with relevant travel experience are encouraged to apply.Preferred Candidate Profile:Must have hands-on experience in the travel industry with GDS knowledge.Comfortable handling all aspects of ticketing and related operations.Able to work independently and manage multiple tasks efficiently.