Interacting via various channels, such as live chat, emails, social media and direct callsModifying sales pitches in response to customer demandAcquiring and retaining contact information databasesPut forward suggestions in accordance with the requirements of the consumerEnsure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Search Engine Marketing Social Media MarketingDigital MediaContent StrategyDisplay AdvertisingKnowledge Of Social Media Platform
Extensive knowledge of social media platforms and best practicesExcellent written and verbal communication skillsRobust organisational and multi-tasking skillsAbility to craft engaging contentNuanced understanding of the latest social media trendsAbility to create effective social media marketing strategies and campaignsDeveloping and executing content calendarsCreating and nurturing social media communitiesStaying updated about the latest social media trendsTracking useful social media metricsCreating effective social media marketing campaigns
Graphics Strong Visual and Graphic Design SkillsPhotoshopIllustratorCoraldraw
Creating visual designs for print and digital mediaCollaborating with clients and decision-makers to understand project requirementsDesigning brand kits to ensure branding consistencyUsing design software to produce visually appealing designsCreating visual elements like logos and illustrationsRevising designs based on client feedbackStrong visual and graphic design skillsProficiency in graphic design software like CorelDRAW, Photoshop, Illustrator and InDesignAbility to conceptualise and develop visual ideasStrong communication and interpersonal skillsKnowledge of colour theory and typographyTime management and multitasking abilityA portfolio that demonstrates design ability