Paromita Consultancy Services

Baguiati, Kolkata

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Kolkata. This role is ideal for candidates with 0 to 2 years of experience who are eager to learn and grow within a dynamic environment.Key Responsibilities:- **Outbound Calling:** You will make calls to potential customers to introduce our products and services, focusing on building strong connections and understanding their needs.- **Customer Engagement:** Engage with customers by listening to their queries and concerns. You will provide timely and accurate information to enhance customer experience.- **Data Entry and Management:** Accurately document customer interactions and update relevant data in our systems. Maintaining organized records is essential for tracking progress and performance.- **Follow-up Calls:** Perform follow-up calls to prospects who showed interest previously. Your role is crucial in nurturing leads and converting them into sales.Required Skills and Expectations:Candidates should have strong communication skills and the ability to speak clearly and confidently. A good understanding of customer service principles is important to create positive experiences. You should be able to work well in a team and manage your time efficiently to meet targets. Proficiency in basic computer skills is expected for data entry tasks. Additionally, a positive attitude and willingness to listen and learn are essential for success in this role.