Park Royal Inn

Kuniyamuthur Coimbatore

Responsibilities:Welcome guests and handle check-in/check-out efficiently.Keeping front desk Pleasant & Admiring.Manage room reservations, cancellations, and guest records.Respond to guest inquiries via phone, email, or in person.Coordinate with housekeeping, F&B, and operations teams.Process payments accurately and maintain billing records.Resolve guest issues promptly and professionally.Ensure the reception area is clean and organized.Giving Proper Answer to the Customer questions and addressing the complaints.Getting Feedback from the customers regarding their stay at the hotel.