Client Support Executive Job Description Experience 0 - 2 years Location Jalgaon / Pune No. of requirement 3 Education BCA/ BSc. / MCA /Any graduationResponsibilities of Support 1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution.2. Professionally Communicate with the customers reaching the support centre through the call centre3. Resolve calls in individual capacity as well4. Ensure friendly approach with the customers and ensure timely resolution of support request up to the satisfaction of the customer.5. Periodically report to the management current state of support services6. Enhance internal systems to achieve improved customer satisfaction.Requirements -1. Must be experience in software support role; typically, in technical support for cloud-based applications.2. Excellent oral & written communication skills3. Good time management4. Good Team PlayerCritical thinker and problem-solving skills