Oromah Academy

Kochi, Kerala

Job Openings for 5 tele sales executive Jobs for Freshers in Kochi/Cochin, having Educational qualification of : Diploma, Other Bachelor Degree with Good knowledge in Voice Process etc.Objectives of this roleMeet weekly/monthly sales targets by developing a marketing strategy as a telesales executiveGain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solvingComply with the rules and regulations of the company by providing customer support as a telemarketing executiveResponsibilitiesConvert leads for the company through telephonic conversationsMaintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queriesStick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job roleUpdate customers about new launches and record customer reactions to new productsBe aware of the latest industry trends as a telesales executiveLiaise with the concerned department regarding customer queries and complaintsRequired skills and qualificationBachelor Degree preferred with 1 + years experienceProven experience as telesales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints