Orient technology pvt.ltd

Mumbai, Maharashtra

We are seeking a skilled IT Coordinator to join our team and take responsibility for maintaining our information technology systems and networks. In this role, you will play a crucial part in ensuring the functionality and efficiency of our computer and telecom systems.As an IT Coordinator, you must have extensive knowledge of software, hardware, and networks. You will be responsible for performing both technical and administrative tasks, requiring critical thinking and problem-solving skills with great attention to detail. Effective end user support and teamwork are vital components of this role, so excellent communication and people skills are required to collaborate effectively with colleagues.Institute protocols for the use of IT across departments and projectsProvide advice on the most suitable IT choicesProvide technical support or training for systems and networksAct as link between end users and higher level supportInstall and configure software and hardware (printers, network cards etc.)Monitor system and network performancePerform troubleshooting, repairs and data restorationPerformance maintenance activities (e.g. backups)Maintain licenses and upgrade schedulesCollaborate with other professionals to maintain standards and functionality

Proven work experience as a Desktop Support Engineer or IT Engineer Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals