Organic 121 Scientific Pvt Ltd

Gurgaon Sector 65

As a Telesales Representative specializing in agriculture pesticide and fertilizer products, you will be responsible for generating sales and driving revenue growth through proactive outbound calling to potential customers. You will focus on building and maintaining strong customer relationships, providing product information and recommendations, and closing sales to achieve sales targets.Responsibilities:Outbound Sales Calls: Conduct outbound calls to potential customers, including farmers, agricultural businesses, and distributors, to introduce and promote agriculture pesticide and fertilizer products.Product Knowledge: Develop a deep understanding of the company's pesticide and fertilizer product range, including their features, benefits, and application methods, to effectively communicate product information to customers.Consultative Selling: Engage in consultative selling techniques to understand customer needs, provide product recommendations, and offer customized solutions that address specific agricultural requirements.Relationship Building: Build and maintain strong relationships with customers by providing exceptional customer service, resolving inquiries and concerns, and offering ongoing support and guidance.Sales Target Achievement: Meet or exceed sales targets and key performance indicators (KPIs) by actively pursuing sales opportunities, managing the sales pipeline, and effectively closing deals.Order Processing: Accurately process customer orders, ensuring timely delivery of products and coordinating with internal teams, such as logistics or warehouse, to fulfill customer requirements.Market Research: Stay updated on industry trends, competitor activities, and market dynamics related to agriculture pesticides and fertilizers to identify potential business opportunities and maintain a competitive edge.

Telesales Executive Responsibilities:Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Telesales Executive Requirements:High school diploma or GED.Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.Certified Sales Professional (CSP) accreditation is advantageous.Proven experience working as a telesales executive.Proficiency in all Microsoft Office applications.The ability to follow scripts.Strong negotiation and consultative sales skills.Excellent organizational and problem-solving skills.Effective communication skills.Exceptional customer service skills.